Privacy Policy

What This Policy Covers

This policy describes the information collected when someone visits burstpipecleanupcost.info or calls the number shown on it, and what happens to that information. Using the website or placing a call means accepting these practices.

What Is Collected

When a call is placed, phone systems may log the calling number, the date, the time, the length of the call and an approximate location, and calls may be recorded for quality and training.

When the website is visited, servers and analytics tools may log IP addresses, browser and device types, the page a visitor came from and pages viewed. The website never asks for payment card, bank or Social Security numbers.

Why It Is Collected

The information is used to handle service calls, review call quality, see which parts of the website are used, stop fraud and misuse and meet legal duties.

Who Receives It

Call details such as the number, the location and a description of the damage go to the restoration company handling the call, so that company can help the caller.

Telephony, hosting and analytics vendors also receive information, as do others when a law or court order requires it or when safety and rights need protecting.

Cookies

Cookies and similar tools may count visits and keep pages loading well. Browsers can block or delete them, and the website still works without them.

Keeping Records Safe

Call and visit records are kept only as long as the purposes above or the law require, and reasonable safeguards protect them. No method of storing or sending data online is completely secure.

Your Choices

People in some states may ask for a copy of the personal information held about them, ask for corrections or ask for deletion. Send such asks to (888) 535-8182 or contact@burstpipecleanupcost.info.

Children and Changes

The website is for adults handling home emergencies and is not aimed at children under 13. A revised policy applies once it is posted on the website.